Patient Services Representative - Southeastern Berks - Full Time - 7:30am - 5:30pm

Open Date 9/25/2017
Division Tower Health Medical Group

The Patient Services Representative works with practice physicians and support staff to ensure patient friendly and efficient operations. Duties include all administrative duties necessary for preparation of needed information for patient visits and follow-up needs. Ensures that all contact with patients, the public, families, insurance companies, employers, attorneys, physicians and co-workers is carried out in a friendly, courteous, helpful and considerate manner. The Patient Services Representative is also expected to assist in other activities as needed.

Position Requirements

High School Diploma or GED (Required)
Completion of Medical Secretary Diploma or equivalent program or 3-5 years of experience in a related field a plus.
Experience with electronic medical record and billing system including EPIC strongly preferred.
Proven ability to work independently, Ability to speak clearly and concisely with good telephone etiquette, Experience in a medical office setting, Knowledge of medical terminology, Comfortable with computer knowledge, basic clinical/administrative procedural experience, excellent customer service, communication and organizational abilities.

Full-Time/Part-Time Full-Time
Special Notes
About the Organization Tower Health is a strong, regional, integrated healthcare provider/payer system offering leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our six hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.
With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have comprehensive physicians network.

Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our patients benefit from access to a broad range of services, all here in our region. Our hospitals have received national recognition for advanced care in areas such as neurosurgery & stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.
At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health's
Hours Bi-Weekly 80

Reading Shift Day