Practice Manager Advanced Care for Women

Open Date 8/30/2017
Division Tower Health Medical Group

POSITION SUMMARY: The Practice Manager is responsible for tasks related to the operations of the assigned practice sites. These duties include overseeing personnel, practice operations, billing, patient physician scheduling and budget development. The Practice Manager directly oversees that policy and procedures are implemented promptly and efficiently, and ensure that the practice exhibits a positive image to the public. The Practice Manager works collaboratively with respective Billing Supervisor to address Revenue Cycle Management issues for assigned practices. Makes frequent visits to practice sites. Duties and Responsibilities: 1. Human Resource Function 40% o Routinely spends time at clinical sites under his/her responsibility o Coordinates supervision of the staff of the assigned medical practice sites. o Assists the Director of Human Resources with hands on Human Resource functions such as recruitment and selection. o Monitors staff performance and reports back through performance evaluation. o Maintains the appropriate documentation of staff performance. o Monitors payroll performance of assigned practices. o Monitors personnel records, including sick leave, vacation, health insurance records etc. of assigned practices. o Alerts staff of new policy and procedures. o Assists in training and education of new staff. 2. Accounts Payable and Accounts Receivable Function 30% o Monitors, pays and documents the medical practices invoices. o Maintains copies of all purchase requests and invoices. o Reviews daily reconciliation of charges, payments and adjustments. o Reconciles medical practice expense account. o Generates monthly and annual financial reports. o Facilitates resolution of third party reimbursement issues with Clinic Site Office Staff and Central Billing Office Staff, as needed. 3. Client Service and Operations Function 30% o Builds strong client relationships and oversees client service in the clinic. o Handles patient complaints and concerns. o Treats all patients with respect, dignity, compassion and concern. o Maintains client confidentiality. o Ensures assigned clinics are operating efficiently and smoothly. o Manages inventory levels in clinics. o Oversees operations of assigned clinics. o Implements OHSA standards. 4. Performs other related duties deemed necessary by the Director of Clinical Operations.

Position Requirements Education and Experience:
- Bachelor's Degree in Business, Health Administration or related field preferred.
- Minimum 2-3 years managing physician practices.
- CPR Certification preferred.

Knowledge, Skills and Abilities:
- Current knowledge of Human Resource regulations.
- CPT and ICD- 9 CM Coding knowledge.
- Knowledge of EPIC system.
- Excellent oral/written communication skills are essential.
- Focus on patient satisfaction excellence.
- Word processing and Spreadsheet skills.
Full-Time/Part-Time Full-Time
Special Notes
About the Organization Tower Health is a strong, regional, integrated healthcare provider/payer system offering leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our six hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.
With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have comprehensive physicians network.

Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our patients benefit from access to a broad range of services, all here in our region. Our hospitals have received national recognition for advanced care in areas such as neurosurgery & stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.
At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health's
Hours Bi-Weekly 80

Reading Shift Day