Representative, Patient Access- Full Time / Part Time- Day/Evening

Open Date 7/31/2017
Division Reading Hospital
Description

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service

and clerical support. Duties include accepting, recording and verifying insurance information, processing

preauthorization requests, collecting copays and account balance payments, scanning documents into EMR

and other administrative tasks related to the efficient operations of the department. Incumbents must ensure

contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly,

courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an

accurate and timely manner as needed or assigned.

Position Requirements

Education Requirements

*High School Diploma or GED (Required)

2 year / Associate Degree (Preferred)

Certification and Licensure Requirements

*BLS Certification (Required based on departmental needs)

*CPR Certification (Required based on departmental needs)

Experience and Skills

1 or more years of experience using an electronic medical record and billing system (Preferred)

1 or more years of experience working in a related field or position (Preferred)

Required Skills: excellent communications skills; excellent interpersonal skills; excellent customer service

skills; strong clerical skills; strong knowledge of Microsoft Excel, Outlook, PowerPoint and Word; strong

computer navigation skills; ability to type proficiently; ability to utilize multi-line telephone systems, ability to

multi-task, work under stress, work independently and accomplish daily activities with little supervision;

organized and detail oriented

Full-Time/Part-Time Full-Time and/or Part-Time
Special Notes Includes Rotating weekends and Holidays
About the Organization Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our six hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.

With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.

Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.

At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health, Transforming Lives.
Hours Bi-Weekly None Specified

Reading Shift Day/Evening