RHC Analyst - Clinical Documentation

Open Date 9/21/2017
Division Reading Hospital

Do you have EHR analyst experience or clinical experience and a desire to learn Epic, or are you already an Epic guru interested in leveraging your experience?

Enjoy the opportunity for a better work/life balance with a variety of flexible work arrangements to consider after proving yourself. Make an impact in a top-notch, cutting edge healthcare organization. Tower Health is dedicated to advancing health and transforming lives. Join a HIMSS Stage 7 health system where senior leadership is passionate about technology. Join the transformation.

Position Overview
The Analyst position is a full time position with Tower Health in West Reading, Pennsylvania. Reading, PA is located a convenient distance from the Jersey Shore, Philadelphia, and NYC. This position requires being on-call on a rotating schedule.

The Day-to-Day
Reporting to an Applications Manager, you will be a key player in supporting the Epic evolution of Tower Health. Your contributions will include:
• Implementing, developing and maintaining the Epic system along with associated third party systems by investigating processes to understand operations and developing appropriate system solutions.
• Obtaining an in-depth knowledge of the Epic platform for your primary application and a general knowledge of other applications supported along with a detailed understanding of the integration of modules within the Epic Enterprise.
• Populating and maintaining the databases.
• Interacting with clients and demonstrating critical thinking and follow through.
• Embracing self-accountability for work while collaborating with a senior level analyst as needed for guidance on more complex workflow or system builds.
• Paying key attention to build and workflow requirements to achieve, maintain or improve compliance to federal initiatives and outcomes related to patient safety and quality initiatives.
• Establishing credibility at all levels and building partnerships with customers and colleagues.
• Providing on call support based upon application needs.

Position Requirements

• Experience with similar HIT applications will be considered. Epic training will be provided to the right candidate with a solid blend of HIT experience or clinical experience and critical thinking skills.
• 1-3 years of HIT experience. 3+ years of HIT experience is preferred. Epic certification is preferred.
• Established skills of workflow analysis and system troubleshooting with an eagerness to learn, support, and tenaciously troubleshoot supporting technologies. Proven ability to methodically approach issues, resourcefully research and troubleshoot issues, and creatively solve problems.
• Strong presentation skills with a variety of stakeholders; ability to confidently and effectively be a translator between IT and providers or clinicians.
• Excellent communications and interpersonal skills and a track record of effectively communicating with users and IT management in a professional manner through verbal and written communication. The successful candidate must be customer focused and service oriented. Collaboration with IT staff and end user personnel is key for this position.
• High school diploma or GED is required. Bachelor's degree is preferred. Combination of relevant education and experience may be considered in lieu of degree.
• Proficiency with Microsoft Office suite.

Full-Time/Part-Time Full-Time
Special Notes
About the Organization Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our six hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.

With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.

Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.

At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health, Transforming Lives.
Hours Bi-Weekly 80

Reading Shift Day